Mercury Technology managers and senior staff are proactive participants in every client engagement - supporting Mercury Technology analysts throughout their assignments. Mercury Technology managers rigorously evaluate analyst skills before assigning them to projects or support roles. We are committed to providing the proper resource for every job - not just the first available talent.

Mercury Technology senior technical staff meet regularly with your lead Oracle staff providing input, guidance, and reviewing deliverables to assure your technical objectives and quality standards are met. Our technical managers have real-world experience managing both personnel and projects and our senior technical staff are recognized experts with in-depth knowledge and experience implementing IT systems and Oracle applications.

We are committed and accountable to meeting your objectives. Specifically, each analyst:   

	Fully understands your service and support expectations prior to assuming responsibility for your systems.
	Is proactively managed by Mercury Technology managers who team with client management to evaluate individual staff and collective team performance.

Our success as a business and as individuals depends on your success and satisfaction with our service. Tightly integrating Mercury Technology team member objectives to your success and satisfaction creates a strong focus and incentive towards meeting both goals.

The evolving nature of technology requires forward thinking and insight in the implementation and support of your Oracle applications. The cycle of upgrading and updating your Oracle systems can drain budgets and strain your ability to provide quality end-user support. To break this cycle, Mercury Technology approaches system design, service, and support with a focus on the future and on long-term results.

In support of this approach, we require our analysts to be the best in the industry with in-depth knowledge of products and technology trends. Our hiring process is extremely selective. The majority of our analysts have advanced degrees and extensive experience in Oracle systems/database administration and large system design and support. As a company and as individuals we are committed to maintaining this high level of technical excellence.